Systems Support Analyst

We are seeking an experienced Systems Support Analyst with minimum 2 years of MS Business central experience.

The successful candidate will be a motivated and organised individual and be a great communicator, both in person and via electronic communication

The successful candidate will have the ability to handle a volume of tasks, prioritise and deal with them in line with business priorities. The candidate will also be able to demonstrate a proactive approach to troubleshooting and problem resolution and be hands on with the user base

Key responsibilities

The responsibilities of the Systems Support Analyst will include:

  • First line support for user help desk system
  • Planning and communicating scheduled maintenance windows
  • Responsible for user setup, permission management and license monitoring
  • Responsible for system configuration including workflow management
  • Engage with end users in order to identify areas of system or process improvement
  • Support the business analyst and systems accountant in the delivery of new advancements or working processes
  • Where process or systems weaknesses are identified suggest improvements and assist in the implementation of agreed improvements including the documentation of the amended processes and systems
  • Any other responsibilities as requested within the scope of finance systems and processes by the system team leads

Technical qualities

  • Demonstrable experience working within a multi-site environment
  • A highly motivated and organised team player
  • Confident communicator
  • An excellent knowledge of MS Business central
  • A good knowledge of the MS Office suite and other analytical and financial tools

***Hybrid role- you will be on-site a few times a month***

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

If you’d like to learn more about this role, please get in touch with Natalie!

Please only apply if you have the right to work in the UK.

Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

Salary: Competitive

Contract: Permanent

Location: Leicester (hybrid)

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